About us

Careers

Join a well-respected, caring company.

With a reputation for excellence in developing individual travel and health insurance products and services,            Ontario Blue Cross continually adapts, adjusts and innovates, taking into account new needs and realities. As an employer, we enhance your skills and individual development within an outstanding team.

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  Agent, Client Contact Centre

  Reference number

CCC-500

  Job title

Agents, Client Contact Center

  Number of postings

Our company is currently expanding. Recruiting for these positions is ongoing.

  Field of activity

Client contact centre (sales and customer service)

  Posting date

Continued Recruitment

  Ending date of posting

Continued Recruitment

  Workplace(s)

Etobicoke

  Working hours

Monday to Friday, between 8 a.m. and 6 p.m. (7.25 hour shift per day)

  Job Status

Permanent

  Description of employment activity

We offer:

Advisory positions, promoting health and peace of mind for citizens at home and abroad. Ensure customer satisfaction and loyalty by:

  • Promoting the benefits of our products by phone or at the customer service counter.
  • Giving clear and precise information on health and travel insurance policies, eligibility conditions, policy purchase and administration and claims filing process.
  • Responding quickly and efficiently to our insured members' requests with adequate follow-ups.
  • Providing an optimal quality of service with a courteous, respectful and thoughtful attitude, as defined by our Blue Cross mission.

Additional Benefits:

  • Dynamic, friendly work environment
  • Skilled management team offering ongoing support and recognition
  • Solid company backed by excellent financial stability
  • Complete, paid training 
  • Competitive base salary
  • A comprehensive range of benefits, pension plan and annual bonus program 
  • Reimbursement of your annual membership at a recognized fitness centre

  Qualifications

  • Fluent English, written and oral
  • Relevant experience in sales or customer service
  • A college or university degree
  • The ability to learn easily and the ability to pass on information quickly
  • The ability to comfortably work in a Windows operating environment

We will contact only candidates whose applications have been selected for an interview.
We are an equal opportunity employer.